What are the next steps to follow now?

1. Fill out the previous form with your username or the account email.
2. For security reasons, you will receive an email with a confirmation URL for the request. Remember to check your spam folder.
3. When you access the URL, it will redirect you to the login screen. Don’t worry, this is normal.
4. Finally, once we receive the confirmation, you will receive another email containing your password.

Note: If you do not receive your emails, please contact support through the contact form.